By Team hovee Rent
August 26, 2025 · 6 min read
hovee Rent introduces a unique Scoring System for more accurate rating results for both property owners and tenants, a distinctive feature of our platform. Ratings are provided periodically to ensure ongoing feedback and improvement of both parties and also promote transparency and help users to incremental progress.
Our rating system creates a good image and also empowers both tenants and property owners to build trust, maintain high standards, and establish long-term relationships. Rating accessibility is granted once every 3 months / depends on the enrollment period. These ratings are summed, averaged, and calculated as a cumulative annual rating. After the completion of the first enrollment, Ratings provided by tenants become visible to all hovee Rent users.
In this blog, we’ll walk you through the benefits of ratings in our platform for both tenants and owners.
How Ratings work ?
Users are required to rate their owner or tenant in their 1st Quarter, 2nd Quarter, 3rd Quarter and 4th Quarter.
1 Quarter = 3 months
Users cannot skip the current rating process more than twice. They will be notified via pop-ups on the platform periodically. If no rating is provided, their account will be frozen, making it mandatory for users to provide ratings every 3 months. After the Enrollment process, users rate each other using one of five terms:
- Excellent
- Very Good
- Good
- Fair
- Unsatisfactory
Checkbox Points: Users are then presented with a set of checkboxes, each representing different aspects of the interaction, such as :
- Maintenance
- Communication and Co-operation
- Contract formalities
- Meeting expected level
- Enrollment and Rating process
The user checks the boxes that apply to their experience. That's how our rating process works.
Benefits for Tenants :

Our hovee Rent platform comes with several advantages for tenants, making the search and living experience much smoother. Tenant ratings provided by property owners play a crucial role in fostering trust and transparency in the rental market.
Tenants provide ratings to property owners based on:
- Responsiveness - how well and how quickly the tenant communicates regarding queries, issues, or notices.
- Property maintenance - Tenant’s care towards the property, including cleanliness, timely reporting of issues, and avoiding unnecessary damages.
- Overall living experience - Respecting the rental terms, being cooperative, and maintaining harmony with neighbors and the community.
A tenant with high ratings denoting reliability and respect for the rental agreement, which makes them more desirable for future property owners. High rated tenants are more likely to be chosen, reducing the risk of property damage.
As an added advantage, tenants can write about their queries or challenges faced through owners in the comment section in the ratings page.
Benefits for Owners :

High ratings for a property owner reflect their commitment in providing positive rental experience, ensuring the following :
- Property maintenance
- Maintaining clear communication
- Cooperation
High rated property owners tend to attract responsible tenants who value transparency and professionalism.
With a transparent rating system, owners can confidently rent to tenants with good records, fostering trust and smoother owner-tenant relationships. As an added advantage, owners can write about their queries or challenges faced through tenants in the comment section in the ratings page
Tips to improve your Ratings :
Your ratings on a rental platform directly reflect the kind of experience you create whether as a property owner or as a tenant. High ratings build trust, reliability, and credibility, making it easier for you to attract the right opportunities. To achieve this, focus on simple yet effective practices. Here are few tips for you to improve in ratings:
For Owners :
- Keep the property clean, safe, and well-maintained.
- Respond quickly to tenant queries and repair requests.
- Be transparent about rent, utilities, and policies.
- Respect tenant privacy and provide a positive rental experience.
For Tenants :
- Pay rent on time and follow the rental agreement.
- Take care of the property and report issues responsibly.
- Communicate clearly with the owner about concerns or plans.
- Be respectful towards neighbors and the community.
By following these points, you can build stronger credibility, attract the right connections, and enjoy a smoother rental journey. Together, these actions create positive experiences that naturally reflect in better ratings.
Final Thoughts :
Ratings are the backbone of our platform hovee Rent. They serve as a trusted guide for tenants searching for the right property and for owners looking to connect with reliable tenants.
Our two-way rating system empowers both parties to make smarter decisions. This system not only encourages responsibility but also ensures continuous improvement in the rental experience. In conclusion, good ratings aren’t just numbers, they are the reflection of how well both sides value and respect the rental relationship.
Knowing me and you
Happy Renting !!!
Looking for a place that feels like home?
Explore verified listings on our website www.hoveerent.com or download the app to get started now.
More for you to Read :
- An Ultimate Owner’s guide - hovee Rent (6 min read)
- An Ultimate Renter’s guide - hovee Rent (6 min read)
- The Importance of Tenant and Owner Verification (5 min read)